Support & Contact

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Office

453, Flux Trade Building, Melbourne

Support Hours

24/7 Online Support

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Quick FAQ

Deposits are credited after blockchain confirmation and internal verification. If it delays, contact support with your TXID.
Withdrawals are initiated from your dashboard. Ensure your wallet address is correct and matches the network.
Wrong-network transfers may be unrecoverable. Contact support immediately with TXID and full details so we can check options.